Head of Customer Care
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-03
Listing for:
Crown Office and Procurator Fiscal Service
Full Time
position Listed on 2026-06-03
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Location: City of Edinburgh
The Crown Office and Procurator Fiscal Service is seeking a Head of Customer Care to enhance customer service delivery across Scotland’s essential public service. The successful candidate will lead the organisation's approach to supporting victims and witnesses, ensuring services are effective and compassionate.
This senior role requires strong leadership and operational skills, with a focus on continuous improvement. Benefits include flexible working hours and generous holiday entitlement.
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