Housing Officer, Management

Your new company We are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.

This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base. Your new role Manage a patch of tenancies, ensuring effective tenancy sustainment and support Deliver a high standard of customer service, acting as a key point of contact for tenants Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes Support vulnerable tenants, working in partnership with internal teams and external agencies Monitor rent accounts and take appropriate action to manage arrears Carry out property inspections and ensure homes meet required standards Maintain accurate records in line with compliance and regulatory requirements What you'll need to succeed Proven experience in a Housing Officer or similar role Strong understanding of tenancy management and housing legislation Excellent communication, negotiation, and problem-solving skills Ability to manage a busy and varied workload Customer-focused approach with a commitment to supporting tenants Full UK driving licence preferred What you'll get in return Competitive salary and benefits package Opportunity to work within a supportive and values-driven organisation Scope for professional development and progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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