Head of Transformation Delivery; Product Management

Head of Transformation Delivery (Product Management)

Edinburgh/Leeds/Manchester/Bristol (Hybrid + occasional travel to other UK hub locations)

Initial 6‑month contract | Potential extension through to end of 2027

A leading UK financial services organisation is seeking an experienced Head of Transformation Delivery to lead a central enterprise transformation capability supporting large‑scale business change across the group.

This is a high‑profile leadership role focused on building transformation maturity, improving delivery excellence, and embedding customer‑centric, product‑led ways of working across a complex regulated environment.

You’ll lead a newly formed central transformation function, partnering closely with senior executives and enterprise delivery teams to shape how change is mobilised, governed, and delivered across the organisation.

The role requires a strategic yet hands‑on leader who can influence at all levels, drive delivery discipline, and help modernise operating models, tooling, governance, and change practices.

You will play a critical role in helping teams adopt new methodologies, improve organisational maturity, and embed sustainable transformation practices.

• Lead and develop a central enterprise transformation and change delivery capability
• Drive large‑scale transformation programmes from strategy through execution
• Embed product operating models and customer‑centric ways of working
• Partner with senior stakeholders across business, technology, operations, risk, finance and people functions
• Provide governance, reporting and delivery insight across complex change portfolios
• Manage dependencies, priorities and execution across multiple initiatives
  
  Coach and develop senior transformation and delivery leaders
• Influence and challenge stakeholders constructively to drive adoption and accountability
• Support organisational maturity around agile, product management and project delivery best practice
• Help teams understand and embrace the “why” behind transformational change

• Proven experience leading enterprise transformation or central change functions within large organisations
• Strong background delivering major transformation programmes within complex, regulated environments
  
  Expertise in product operating models, agile delivery and organisational change
• Exceptional stakeholder management and influencing skills, including executive‑level engagement
• Experience building and leading high‑performing transformation teams
• Ability to navigate resistance, negotiate effectively and drive alignment across diverse stakeholder groups
• Strong coaching mindset with the ability to develop capability and improve ways of working
• Financial services experience is essential

• Product leadership or Head of Product experience
• Experience driving customer‑centric transformation initiatives
• Demonstrable examples of delivering measurable organisational growth or maturity uplift

Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.