Operations Supervisor

Operations Supervisor JD

Salary - £30,117 per annum (£16.23 per hour)

Hours - Full-time, 35.75 hours per week

Contract - Temporary, until 31st of December 2026

Location - Leith Victoria Swim Centre

Are you looking to take the next step and challenge yourself in a new role?

We are looking for a motivated and people-focused colleague to join us as an Operations Supervisor at Leith Victoria Swim Centre. This is a great opportunity for someone who wants to build their confidence, take on more responsibility, and gain hands‑on experience leading shifts and supporting a busy venue.

• Support the day-to-day operation of the venue and lead shifts effectively
• Lead, motivate, and support team members to deliver excellent customer service
• Help maintain a safe, welcoming, and professional environment for staff and customers
• Resolve customer enquiries and complaints in a calm and professional manner
• Ensure health and safety procedures and operational standards are followed

• A positive and proactive attitude with a willingness to learn
• Strong communication and interpersonal skills
• The ability to stay organised and make decisions in a fast‑paced environment
• Excellent customer service skills and confidence dealing with a range of situations
• Experience leading, supporting, or motivating others would be beneficial

Closing Date - Thursday, 18th of June

Assessment Date - Friday, 17th of July

Assessment Location - Leith Victoria Swim Centre

We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.

Registered Scottish Charity No: SC027450