More jobs:
Housing Officer, Management
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-19
Listing for:
Hays
Full Time
position Listed on 2026-06-19
Job specializations:
-
Management
Property Management
Job Description & How to Apply Below
Your new company
We are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.
This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base.
Your new role
- Manage a patch of tenancies, ensuring effective tenancy sustainment and support
- Deliver a high standard of customer service, acting as a key point of contact for tenants
- Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes
- Support vulnerable tenants, working in partnership with internal teams and external agencies
- Monitor rent accounts and take appropriate action to manage arrears
- Carry out property inspections and ensure homes meet required standards
- Maintain accurate records in line with compliance and regulatory requirements
What you'll need to succeed
- Proven experience in a Housing Officer or similar role
- Strong understanding of tenancy management and housing legislation
- Excellent communication, negotiation, and problem-solving skills
- Ability to manage a busy and varied workload
- Customer-focused approach with a commitment to supporting tenants
- ...
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