Director of Services

Director of Services

Location:

Edinburgh (Hybrid)
Salary: £70,092 - £77,413 per annum
Vacancy Type:
Full Time – Permanent
Closing Date: 10 July 2026
Are you looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working as a key member of Penumbra’s Leadership Team you can start your day knowing what you do really does make a difference!
The Director of Services is a member of the Leadership Team, sharing corporate responsibility for the strategic direction of the Organisation and the delivery of its’ vision and objectives. The post holder will have the opportunity to shape operational excellence, strengthen organisational impact and influence the future of mental health support across Scotland.
As Director of Services you will report to the Chief Executive and will hold full accountability for operational performance for contract delivery and the service quality delivered to our supported people across our services in Scotland.
The post-holder will play an integral role in shaping and delivering the services agenda across the whole organisation. As the most senior lead for the Services the post-holder will role model our behaviours, values.
As a key member of the Leadership Team, the role will be focused on ensuring our strategic aims are delivered in practice, and in accordance with our values. You will support the development and management of our services nationwide and ensure we deliver high quality services that meet all relevant legislative requirements, standards, and promote recovery and wellbeing. The Director of Services will bring a clarity of vision to our services and will ensure the threads of rights and recovery for supported people are embedded in all.
You will play a lead role in service design and will work to ensure all objectives and milestones are met. You will also be pro-active in outcome mapping and sharing learning and impact from all services so that future strategy and development is informed by pilot services and tests of change.
You will also play a key role in working with our Partners which include people with lived experience, 3rd Sector Colleagues, Health and Social Care Partnerships, NHS, Primary Care and Scottish Government.
As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.
We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.
Strategy and Planning
 
* Lead on the design and delivery of the Penumbra Services Strategic Plan, ensuring that it is aligned to the overall strategic direction of the organisation.
 
* Ensure effective monitoring and measurement across the Services agenda to drive performance improvements.
 
* Ensure the provision of timely, high-quality information to the Chief Executive Officer, Board Sub-Committees and the Board.
 
* Provide a high level bi-monthly summary report of all activity within area of responsibility to the Chief Executive Officer.
 
* Work closely with all key stakeholders to shape the development of a high performing services that build capacity, capability and culture to support the delivery of high-quality front-line services
Organisational Culture
 
* Act as a role model for Penumbra values and support senior colleagues to do the same.
 
* Lead with embedding the diversity and inclusion agenda in your area of responsibility, ensuring that Penumbra complies with all of its statutory responsibilities and positively champions diversity and inclusion in all that we do.
 
* Build a positive culture of inclusivity, where staff are supported and encouraged to be themselves and become the best practitioners that they can be, delivering excellent care and support.
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