Compliance & Performance Manager

Position: Compliance & Performance Manager
Compliance and Performance Manager

Edinburgh

£55,000 - £60,000 + Car / Allowance & 5% Bonus

Brief

Compliance and Performance Manager needed for a large well known Facilities Management organisation based in Edinburgh who are looking to employ an experienced and well-rounded Compliance and Performance Manager that takes pride in their work.

The Compliance & Performance Manager is a senior leadership role responsible for the governance, assurance, compliance and performance framework across the account.

The role holder is responsible for leading the contract's compliance and performance arrangements, ensuring that operational delivery is supported by strong audit, assurance, reporting, document control and improvement processes. This includes oversight of contractual compliance, statutory compliance, quality systems, governance routines, audit readiness, risk and action tracking, performance reporting and the integrity of the account's evidence base.

Benefits

Salary: £55,000 - £60,000 per annum
25 day's holiday
Variable annual bonus based 5-15%
Company car / Allowance
Private healthcare
Pension Plan
Career Progression

What the role entails:

Some of the main duties of the Compliance and Performance Manager will include:

Lead the compliance and performance function across the Royal Infirmary of Edinburgh account, ensuring all contractual, statutory, quality, audit and governance obligations are effectively managed and evidenced.
Act as the senior lead for governance, assurance, reporting and contract integrity across the account.
Develop, maintain and continuously improve the account-wide compliance and performance framework to support safe, compliant and effective service delivery.
Ensure that all relevant contractual obligations are understood, monitored and appropriately evidenced across the Facilities and Ancillary service arrangements.
Own and manage the account's audit and assurance regime, including statutory compliance, service compliance, commercial compliance, governance compliance and SHEQ-related assurance activity.
Lead internal and external audit preparation, coordination and follow-up, ensuring that findings are understood, actions are assigned and close-out is evidenced.
Ensure all audit actions, non-conformances, improvement plans and corrective actions are robustly managed, tracked and closed within agreed timescales.
Oversee the production of monthly, quarterly and annual compliance and performance reports, ensuring accuracy, clarity, consistency and high evidential standards.
Validate performance information and challenge data quality, inconsistencies or weak reporting where standards are not met.
Maintain effective governance routines, trackers, registers and reporting mechanisms to provide clear visibility of compliance status, performance trends, risks, actions and emerging issues.
Support the Account Director, Estates Director and Senior Leadership Team with performance insight, compliance visibility, assurance updates and risk-based recommendations.
Provide leadership and coordination for all compliance-related reporting, governance packs, action trackers, risk logs, assurance dashboards and supporting documentation.
Ensure robust document control and records management arrangements are in place for compliance documentation, audit evidence, statutory records, policies, procedures, service outputs and handback-related information.
Maintain oversight of contract-critical evidence, ensuring records are complete, accurate, current, retrievable and suitable for internal, customer, corporate or external scrutiny.

What experience you need to be the successful Compliance and Performance Manager:

Significant experience in a senior compliance, governance, performance, assurance or contract support role within a complex FM, healthcare, technical services or PFI environment.
Strong understanding of compliance, assurance and performance management in a contract-led environment.

Experience of leading internal and external audits, governance reviews and structured assurance processes.

Experience of producing high-quality executive and operational reporting, with strong analytical and data validation capability.
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