Implementation Manager

Responsibilities

• Manage the end-to-end implementation of Workplace Pension Schemes for new clients
• Create and manage a detailed implementation plan designed to meet specific requirements of client’s pension scheme
• Ensure clear ownership and accountability of tasks
• Co-ordinate work streams across the business to ensure all deliverables are achieved on time
• Client communications, scheme design and training
• Manage and track risks and issues to prevent any negative impact on delivery timescales
• Key participant at client site visits and ‘beauty parades’

• Financial services knowledge in workplace pensions
• Experience of working with multiple external advisers and clients
• Ability to demonstrate knowledge and understanding of product propositions and specifications
• Strong stakeholder management and relationship building skills
• Proven success in managing and prioritising multiple projects concurrently
• Ability to clearly and effectively communicate information, ideas, plans, requests and opinions to internal and external stakeholders