Travel Branch Manager

Do you want to continue your travel industry career with a multi award‑winning, well‑established, independent travel company? If you have experience of managing a retail travel branch then we are seeking a talented and passionate travel agency branch manager, for a brand that offers both a competitive salary package and career development. Based in Edinburgh, this Travel Agency Manager position offers a competitive basic, commission, incentives, discounts and many more benefits.

• Managing an established retail travel agency and its team of seven.
• Working with the help and assistance of a Team Leader.
• Delivering results, including driving individual and store targets as well as achievement set KPIs.
• Inspire, motivate and mentor your team, helping them flourish and ensure they reach their potential.
• Work with your team on their own Personal Development Plans and set goals for progression and achievement.
• Bring new ideas to the table for business growth, including establishing and nurturing relationships with local businesses, driving in‑store events and liaising with marketing to work on a localised marketing strategy.
• Ensure your store delivers on all sales targets and is contributing to business profitability.
• Lead with exceptional customer service and have a real passion for people.
• Work on a rota over 5 out of 7 days, between .

• Basic salary is competitive and depending on experience.
• Commission and bonuses, incentive schemes (such as shopping vouchers and free flights).
• Generous staff & family discounts on holidays.
• Up to 34 days of annual leave, pension, life assurance and other benefits such as discounts with high‑street retailers.
• Company focuses on your development and career, so there is great potential for long‑term personal growth and opportunity.

The successful candidate will have previous experience of managing a retail travel agency at either Manager or Assistant Manager level. You will have a passion for travel and be hands‑on in your role to assist your team to sell a wider variety of destinations. You will be passionate about people, helping and developing your team to success, as well as offering excellent service to customers.