Facilities Manager

• Accountable for all facilities and property management of multi tenanted buildings.
• Responsible for all hard and soft services, all in-house facilities programmes and services, ownership of health & safety activities.
• Coordinating, prioritising, and overseeing the completion of reactive and planned facilities activities.
• Provision of management information to track and ensure the quality and continuous improvement of facilities services.
• Ensuring the business is provided with a compliant, reliable service that achieves value for money through effective supplier management and cost control whilst meeting the operational needs of the business.
• Manage direct reports effectively, ensuring that each has a clearly defined job profile, annual objectives and regular performance appraisals with an emphasis on learning and development.
• Oversight of planning and implementation of facilities related projects, effectively delivering local change programs.
• Ensure the properties within the role remit remain legally compliant with statutory testing and assessments being completed within the defined timescales.
• Manage suppliers and partners to ensure service and maintenance standards meet contract specifications & performance objectives.
• Maintain physical security standards and support the completion of client and information security risk audits.
• Support the business continuity team through the maintenance of a department business continuity plan and ensuring an out of hours communications cascades remain accurate.
• Manage and maintain effective financial control, ensuring spending is approved in-line with financial limits, available budget and forecasts.
• Oversee and performance manage all Property and Facilities suppliers, working in partnership with procurement as needed.

• Previous experience of the management and oversight of a large commercial properties, with regional or multi-site experience.
• Knowledge of building management including electrical distribution, HVAC, ventilation systems, security and fire detection systems.
• Excellent communicator, managing stakeholders at all levels, by phone, email and face to face – understanding and anticipate their requirements and instil confidence.
• Working with suppliers and contractors to deliver quality facilities services.
• Ability to identify problems, define solutions and deliver positive outcomes.
• Develop and update standard operating procedures, document and implement same.
• Managing local health & safety compliance and local health and safety committee.
• Managing and control of budgets in-line with company protocols.
• Ability to deliver change programs.
• Working with Landlord & managing agents to adhere to lease agreements.
• Previous experience of coaching and mentoring less experienced staff.

Demonstrates expertise in facilities and property management, ensuring compliance with health and safety regulations while effectively managing budgets and supplier relationships. Proven ability to lead teams, implement change programs, and maintain high standards of service delivery across multi-tenanted buildings.

• Facilities Management
• Health & Safety Compliance
• Budget Management
• Supplier Management
• Project Planning & Implementation

• Building Management
• Electrical Distribution
• HVAC Systems
• Ventilation Systems
• Security Systems
• Fire Detection Systems
• Standard Operating Procedures
• Change Program Delivery
• Performance Management
• Commercial Property Oversight

• Excellent Communication
• Stakeholder Management
• Problem Solving
• Coaching & Mentoring
• Team Leadership

• Multi-Tenanted Buildings
• Facilities Services
• Supplier Contracts
• Business Continuity Planning
• Compliance Standards