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Norwegian CS Team Manager — Lead ‑Class Service

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Amazon
Full Time position
Listed on 2026-07-29
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 36000 - 52000 GBP Yearly GBP 36000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Norwegian CS Team Manager — Lead World‑Class Service
Location: City of Edinburgh

Amazon in Edinburgh, United Kingdom, is seeking a fluent Norwegian and English speaking Team Manager. You will lead a bilingual team of up to 20 associates to deliver world-class customer service, coaching them daily and driving performance through data analysis.

Responsibilities include onboarding, ramping new hires, and collaborating with HR and other support functions to improve service levels and quality. Strong leadership and Excel data skills are essential.

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