Operations Manager

Job Description

Operations Manager Edinburgh & East of Scotland £55,000 + Car Allowance + Bonus + Excellent Benefits

The Opportunity Are you an experienced Operations Manager with a strong background in Facilities Management looking for your next challenge? We're recruiting on behalf of a leading Facilities Management provider for an Operations Manager to oversee a portfolio of commercial contracts across Edinburgh and the East of Scotland. This is an outstanding opportunity to join a growing organisation and take responsibility for the operational delivery of multiple Hard FM contracts, leading a team of 16 mobile engineers while ensuring exceptional service delivery, client satisfaction and commercial performance.

One of the standout benefits of this role is the 4-day working week. You'll be contracted to 40 hours per week but only work 32 hours across four days, offering an excellent work-life balance while still receiving a full-time salary. Candidates with an Air Conditioning / HVAC background are highly desirable.

• Lead, motivate and develop a team of 16 mobile engineers.
• Oversee the day-to-day delivery of multiple Hard FM contracts.
• Build and maintain strong client relationships, ensuring exceptional service delivery.
• Ensure all contractual KPIs and SLAs are consistently achieved.
• Manage operational performance, budgets and contract profitability.
• Conduct regular site visits and client review meetings.
• Ensure statutory compliance and Health & Safety standards are maintained.
• Support recruitment, mentoring and development of engineering teams.
• Identify opportunities for contract growth and additional works.
• Produce monthly operational and financial reports for senior management.

• Previous experience as an Operations Manager within the Facilities Management sector.
• Strong experience managing mobile engineering teams.
• Proven background delivering Hard FM contracts.
• Excellent commercial awareness with experience managing budgets and contract performance.
• Strong client relationship and stakeholder management skills.
• Excellent leadership, communication and organisational skills.
• Full UK Driving Licence.

• Air Conditioning / HVAC background.
• Previous experience as an AC Engineer, HVAC Supervisor or Technical Manager.
• F-Gas qualification.
• IOSH or NEBOSH qualification.
• Experience managing regional FM contracts.

• £55,000 Salary
• Car Allowance
• Annual Bonus
• 4-Day Working Week
• 40-Hour Contract - Work Only 32 Hours
• Genuine Career Progression
• Ongoing Training & Development
• Excellent Benefits Package

If you're an experienced Facilities Management professional looking for a genuine work-life balance while leading a successful engineering team across a busy portfolio of contracts, we'd love to hear from you.