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Head of Member Support & Service Design - Hybrid Leader

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: citizensadvicescotland
Full Time position
Listed on 2026-07-30
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 51105 - 62457 GBP Yearly GBP 51105.00 62457.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Citizens Advice Scotland is seeking a Head of Member Support & Service Design based in Glasgow or Edinburgh. This permanent role involves leading the design and delivery of member support services while ensuring they evolve to meet community needs.

You will manage a team, drive innovation, and strengthen relationships within the network. The position offers hybrid working, a competitive salary, and generous annual leave. Applicants should possess a strategic mindset, experience in networks, and strong leadership abilities.

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