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Director of Onboarding & Client Experience for DC Pensions
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-23
Listing for:
Lloyds Banking Group
Full Time
position Listed on 2026-08-23
Job specializations:
-
Management
Change Management, Regulatory Compliance Specialist, Risk Manager/Analyst, Project & Program Management
Job Description & How to Apply Below
Lloyds Banking Group in Edinburgh is seeking an Onboarding Director to lead complex client onboarding and transition programmes for DC Workplace pensions, partnering with the Implementation Senior Manager to deliver a seamless lifecycle from prospect to operational handover.
The role emphasizes delivering a high‑quality client experience at scale, governance, risk management, and cross‑functional collaboration across operations, legal and client servicing, under a hybrid working pattern.
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