Area Operations Manager Job Edinburgh area,City of Edinburgh Scotland UK,Management

Location: City of Edinburgh

Location:

Scotland - Sites across both Glasgow and Edinburgh

Primary Purpose of the Position:

The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.

Reporting:

Reporting directly to the ROM (Regional Operations Manager)
Reporting indirectly to the Operations Director

Main Duties of the Position:

Respond to all client concerns quickly and professionally
Recruitment
Provide support to improve performance
Managing poor performance effectively and within company policies/procedures
Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
Ensure there is a visible presence on-site at all times
Audits/Payroll timesheets
Health and Safety checks and training
Ensure monthly site budgets are met
Order consumables and materials for sites via the online system

Desired

Skills and Experience:

A positive hands-on approach with the ability to multitask.
Organised with a 'can do' attitude
Maintain consistency under pressure
Excellent attention to detail
Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.
Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening.

Other Information:

The ideal candidate will have a background ideally within a heavily client-focused multi-site service or facilities management organization.
The role includes a rota covering occasional evenings, weekends, and bank holiday periods, with advance notice provided wherever possible.
Proven attention to detail and commitment to excellence in service standards is essential
Experience in financial forecasting, budgeting, and analysis is required.
Flexible working arrangement
Salary Sacrifice Scheme – Save money on eligible benefits through our salary sacrifice programme
Centrally located premium office in London with shower and cycling facilities
Enhanced maternity, paternity, and shared parental leave.
Free fruit, snacks, and drinks in the office
Genuine career opportunities with a 'promote from within' culture
Continuous training and personal development programs
Employee of the Quarter awards plus annual Cleanology Awards
Regular company-funded social events throughout the year
Cake and bubbles for all HQ birthdays
Annual weekend away competition for HQ team to Europe

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