Operations Supervisor

Coleshill, West Midlands, United Kingdom

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DP World are growing and we are searching for an Operations Supervisor who has strong leadership skills and the ability to approach business with a creative point of view. The Operations Supervisor will lead our team of high-performing professionals to be efficient, productive, and effective. The ideal candidate has extensive experience within our industry, gained, preferably having worked their way up.

We believe this trajectory helps a person develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of our industry.

• Responsible for all on shift Health, Safety, Environmental issues arising including:
  
  - Full Safety incident investigation and corrective action implementation. Ensuring all employees understand the need for safe working. Ensure the adherence of site H&S procedures.
• Responsible for identifying and implementing corrective actions for issues arising that affect the successful achievement of departmental KPI as well as specifying process improvements that will enhance operational performance.
• Responsible for representing the department at internal and external customer meetings. Communicate departmental shift issues and performance at team briefs. Attend team board reviews and board walks
• Manage manpower resource effectively to support customer delivery requirements and also Lean Manufacturing principles – including the implementation of CI activity. Drive company Absence Control Procedures to ensure maximum attendance levels. Deal with all personnel issues on shift in line with Company Policy.
• Responsible for Managing the development and maintenance of accurate Standard Work documentation. Continually audit employees against the standard to drive process consistency. Use the process to Coach employees and Team leaders to maintain process standards while driving a zero-tolerance mindset for process deviation.
• Identify departmental training needs using company training process (Training matrix, Gap Analysis etc) to maximize employee versatility. Capture all training with sign off documentation
• Drive Departmental Quality objectives. Carry out and complete full PPS activity and Root Cause Analysis for any Premium Freight, scrap costs or stock losses.
• Assisting production in engineering changes, production trials, model change and pilot build.
• Enact contingency plans as needed, elevate and direct activities during system problems, disasters, etc, identify potential problems, troubleshoot, elevate issues to management, provide input for future process improvements.
• Review ongoing performance results to targets. Take corrective measures with authorization, elevate as needed
• Responsible for providing effective supervision to the Warehouse Managers and/or team, enforcing company standards
• Act as a role model.

• Two or more years of experience in supervisory roles.
• Excellent leadership skills, with steadfast resolve and personal integrity.
• Understanding of business planning.
• Solid grasp of data analysis and performance metrics.
• Ability to diagnose problems quickly and foresee potential issues.

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global…