Senior Hospitality and Events Manager; Temporary

Description

Starting salary:52150 pro rata per year
Contract type:12 months fixed term contract
Grade:5
Location:Longmore House Edinburgh EH9 1SH
with hybrid working
Working Hours:Monday - Friday 35 hours per week
Interviews:To be held in person at Longmore House Edinburgh on Monday 28th September

This is an exciting time to join the team with the organisational focus on commercial income and the opportunity to embed new ways of working and shape the direction of the hospitality team.

For more information about the post and information about the team please access the full job description:
Senior HE Manager (temporary).docxfor this post. Please note that if you dont have Office 365 installed on your device this can be opened using your browser.

Benefits of joining us at Historic Environment Scotland

• Enrolment onto a Civil Service Pension scheme 28% employer contribution
• 25 days annual leave pro-rata (increasing to 30 days after 3 years) 11.5 public holidays
• Reimbursement for relevant professional subscriptions
• Support for further education and personal development
• Study leave for work related courses
• Flexible working hours (where appropriate)
• Free entry to all of our properties (with up to three guests)

• Free entry to English Heritage Manx and Cadw properties

Key Responsibilities of this role

• Work collaboratively with the Interim Head of CD&E and Head of Strategy & Planning to finalise a two-year growth plan driving delivery of the implementation roadmap and embedding new ways of working to capitalise on short-term opportunities while building strong foundations for sustained long-term growth.
• Line management of a team of 6 in total with direct management of the Hospitality and Events Manager.
• Review the current structure and sales and promotional activities of the Hospitality and Events team to ensure they are aligned to deliver the growth plan and wider corporate objectives. Provide recommendations to the Interim Director and Interim Head of CD&E while supporting the broader CD&E function in the development of sales planning processes and performance metrics.
• Work with the Hospitality and Events Manager to develop an annual sales plan focussing on lead generation conversion growth and retention as well as quarterly delivery and effective reporting. Review all event pricing to ensure maximisation of profit for HESe.
• In partnership with site operational teams finalise and deliver a set of expected event delivery standards to support operational excellence. Ensure all contracts are fit for purpose and teams are confident in application of our terms and conditions.
• Accountable for the departments budget forecasting monthly business updates and managing expenditure and delivering a profitable return on investment.
• Apply strong commercial rationale to ensure profit and loss (P&L) delivery of the department projects and report as part of the wider Commercial Development and Enterprise Team to the Head of Department and the HES Enterprise Board as required.
• Take the lead on high profile HES commercial partnership events to ensure contracts and delivery are in line with the HES commercial direction while protecting the organisations reputation and interests.
• Work with Senior Ecommerce Manager to develop implement effective Events System.
• Work with the Hospitality and Events Manager to consider any product development opportunities and develop proposals for pricing and delivery following defined sign off procedures. Identify opportunities for continuous improvement across all areas of the department. Recommend new areas for partnership or business growth.
• Review the objectives of the team and ensure they align with the organisation directorate and team deliverables. Make recommendations as required to support cross…