Senior Director, AI-Driven CX Product Leadership
Listed on 2026-09-17
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Management
Change Management, Project & Program Management, General Management, Corporate Strategy
Genesys is seeking a Senior Director, Product Management to lead CX, agent experience and engagement initiatives within the Digital team. You will set a vision for a flexible user experience framework unifying experiences across products, drive data-informed decisions and shape workflows that blend human and AI collaboration.
You will partner with stakeholders across engineering, design, research and sales, guiding multi-site teams to deliver high-impact features on aggressive roadmaps.
The Senior Director, AI-Driven CX Product Leadership position in the Management & Operations field is open for applications.
The position is based in United Kingdom.
This opportunity is part of our work in Management & Operations.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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