Interim Service Transformation Lead; Third

Interim Service Transformation Lead (Third Sector)

Scotland

Up to c £50,000

6 Months

Lead the implementation of a major service transformation programme within one of Scotland's leading charities.

We are partnering with a national Scottish charity to recruit an experienced Interim Service Implementation Lead to drive the rollout of a newly redesigned Community Support Service model across Scotland.

This is a hands-on leadership role for an experienced transformation professional who can quickly assess, mobilise and deliver change within a complex service environment. The successful candidate will play a critical role in ensuring a significant service redesign is successfully embedded into day-to-day operations, delivering meaningful improvements for the people who rely on these vital services.

Reporting to the Director of Service Delivery, you will be responsible for translating strategic design into practical implementation. Working closely with senior leaders, operational teams, volunteers, service users and external partners, you will lead the implementation of new operating models, referral pathways and approaches to service delivery.

Key responsibilities will include:

• Leading the mobilisation and implementation of a redesigned service model.
• Driving adoption of new ways of working across multiple teams and locations.
• Developing and overseeing implementation plans, timelines and delivery milestones.
• Managing stakeholders across the organisation and wider partner network.
• Supporting teams through change and embedding sustainable improvements.
• Monitoring delivery, measuring impact and ensuring intended benefits are realised.

We are particularly keen to hear from candidates with a strong background in the third sector, charity, community, health or social care environments.

You will bring:

• Proven experience leading service transformation, implementation or change programmes.
• A track record of delivering organisational change within a charity, voluntary sector, health, social care or community-based setting.
• Strong programme and project management skills.
• Experience engaging and influencing a wide range of stakeholders.
• The ability to balance strategic thinking with operational delivery.
• A collaborative leadership style and experience supporting teams through periods of change.

This is an opportunity to make an immediate impact within a respected national charity at a pivotal stage of its journey. You will lead a high-profile implementation programme that will improve services, strengthen communities and help ensure the organisation can continue delivering meaningful support across Scotland for years to come.

This role would suit an experienced interim manager, transformation lead, programme manager, service redesign specialist or implementation lead ideally with third sector experience who is looking for a challenging and rewarding six-month assignment.