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Head of Scaled Customer Success | Revenue-Driven Leader

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR
Job Description & How to Apply Below

A  Talent is seeking a senior Customer Success leader to take the scaled CS function of a fast-growing SaaS provider. You will define operations, coach two CSMs and drive strategic customer conversations across a £4-5M ARR portfolio.

You'll balance executive stakeholder engagement with hands-on coaching, using health and product usage data to protect and grow revenue while aligning customer outcomes with the company's ambitious ARR goals.

We would love to welcome a new Head of Scaled Customer Success | Revenue-Driven Leader to our organisation in City of Edinburgh, Scotland, United Kingdom.

Consider building your career as a Head of Scaled Customer Success | Revenue-Driven Leader at A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses.

The Head of Scaled Customer Success | Revenue-Driven Leader position in the Sales field is open for applications.

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