Client Team Lead — Desk; Bank
Listed on 2026-10-11
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Management
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Customer Service/HelpDesk
Portico in Edinburgh is seeking a Welcome Team Leader to oversee a large front-of-house team serving a major international bank. You will lead, coach and develop colleagues to deliver exceptional client care and personal service to visitors, clients and internal stakeholders.
Shifts are 40 hours per week, Monday to Friday, between 7 am and 6 pm, with a salary of £33,945. The ideal candidate has supervisory experience in a 5-star customer service environment and strong AV/conferencing skills.
We invite applications for the Client Experience Team Lead — Welcome Desk (Bank) position located in City of Edinburgh, Scotland, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Client Experience Team Lead — Welcome Desk (Bank) role in the description above.
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