Knoopologist; Team Leader

At Knoops, we're on a mission to create joyful rituals of exploration through expertly crafted chocolate drinks. Every cup is personal, every customer experience matters, and every team member plays a part in bringing the magic of Knoopology to life.

Our values shape everything we do:

We lead with passion, take pride in our craft, and create memorable experiences with every visit.

We turn everyday moments into something special, creating spaces where customers love to return.

We're curious, ambitious and always looking for new ways to learn, improve and grow.

We listen, connect and create a sense of belonging for our customers and our teams.

We're looking for a leader who:

• Inspires and motivates others through positivity and leading by example.
• Loves creating exceptional customer experiences.
• Has experience supporting and developing high-performing teams.
• Thrives in a fast-paced environment and stays calm under pressure.
• Takes pride in maintaining high operational standards.
• Brings energy, curiosity and a genuine passion for hospitality.
• Creates an inclusive environment where everyone feels welcome and supported.

Most importantly, you'll be someone who helps others grow, champions teamwork, and brings the Knoops experience to life every day.

At Knoops, anyone can Knoops. We're building Chocolate Bars where individuality is celebrated, curiosity is encouraged, and people feel they truly belong. As a Team Leader, you'll play a key role in shaping team culture, supporting your fellow Knoopologists and creating memorable moments for every customer who walks through our doors.

Whether you're looking to take the next step in your leadership journey or continue developing your hospitality career, we'll support you with opportunities to learn, grow and thrive.