HMP Highpoint - Business Hub Manager

The Business Hub at HMP Highpoint, run by HMPPS within the Ministry of Justice, needs a permanent manager for its administrative processes and the staff who run them. The role is non-operational and centres on keeping data accurate, budgets and financial procedure in order, and producing management information that tracks establishment performance. The post carries line management of Hub staff and offers hybrid working within the UK.

External applicants must complete the Band 5 first line manager qualification where one is offered, and a standard DBS check applies.

• Manage the Business Hub's transactional work and admin staff, ensuring paperwork is complete, checked and ready for onward transmission
• Manage staff performance, development, appraisal and sickness absence
• Manage the devolved budget under the budget delegation's financial procedures
• Oversee finance processes including stocktaking, prisoner monies, receivables, reconciliations, accruals, outgoing pay, inter-unit charges, cashier and PIN phones
• Oversee audits, compliance, the self-audit programme, the risk register and action plans
• Manage information assurance, subject access requests, official correspondence and complaints
• Coordinate HMIP visits, Measuring the Quality of Prison Life, and Independent Monitoring Board work
• Analyse Hub data, produce reports and monitor Hub performance, providing management information to the Head of Function
• Ensure data entered into local and national systems is accurate and meets agreed timescales
• Manage Service Delivery Indicators and standards, verifying and signing off documentation
• Manage procurement, contract monitoring, staff uniform ordering, fixed and local assets, vehicle maintenance, and act as bank signatory and requisitioner or approver as local policy sets
• Contribute to local policy and procedures, draft internal and external communications, and act as first point of contact for external stakeholders

• Able user of MS Word and MS Excel
• Information collation and analysis
• Evidence of behaviours: working together, communicating and influencing, managing a quality service, leadership

• Standard DBS check
• Security and identity checks before taking up post
• Eligible under Civil Service nationality rules

• Complete the Band 5 first line manager qualification once in post, where available

• 9 bank, public and privilege holiday days (66 hours 36 minutes) added to annual leave
• Choice of two Civil Service pension schemes
• Hybrid working where business need allows
• Flexible, part-time and job-share working considered under HMPPS policy
• Season ticket advance after two months' service
• Training and development, including promotion programmes
• Security, diversity and individual induction training