Global Head of Customer Operations & Delivery
Listed on 2026-11-01
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Management
Operations Management, Project & Program Management
British Council seeks a visionary Senior Leader to shape global Customer Operations within CSS, driving exceptional customer experiences and sustainable growth across English & Exams. You will lead B2C Sales, Digital Services Delivery and Operations Delivery, influencing investment priorities and the CSS TOM.
As a member of the CSS Senior Leadership Team, you will empower high-performing teams, advance automation, and ensure delivery of KPIs, SLAs and service standards across international
We are currently recruiting a Global Head of Customer Operations & Delivery for our team in United Kingdom.
The advertised compensation is 79.000 - 91.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Head of Customer Operations & Delivery role in the description above.
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