Project Support Officer

Help shape the learning and development experience of colleagues across the Scottish Government while building your own skills through a Modern Apprenticeship.

Join the Talent, Leadership and Learning Team within the Scottish Government as a Modern Apprentice. The team leads the delivery of learning, leadership and talent development opportunities that support colleagues across the organisation to build capability, maximise potential and deliver high-quality outcomes for Scotland.

As a Modern Apprentice, you will play an important role in supporting the day-to-day operation of the Capability and Talent function through a range of business support, coordination and administrative activities. You will help ensure the smooth delivery of learning and talent services while gaining valuable experience, developing transferable skills and working towards your Modern Apprenticeship qualification in a supportive and collaborative environment.

• Monitor a number of team mailboxes, responding to all emails within an agreed timescale.
• Arrange course bookings via email and update the waiting-list spreadsheet accordingly.
• Collect, collate and present accessible data in the quarterly dashboard.
• Support team communications via Viva Engage posts and production of the quarterly newsletter.
• Maintenance of asset maintenance register for all of our learning content.
• Weekly review of new starts data and sending out 'day 1' email with information about induction.
• Manage and update events and team materials on Pathways (our learning platform).
• Distribute pre-work and evaluation for events and update attendance spreadsheet.
• Designated information management support officer (IMSO).
• Supporting the Business Manager with Purchase Order requests and finance monitoring/recording.
• Provide administrative support to Talent programmes as required.

Success profiles are specific to each job and they include the mix of behaviours and experience that candidates will be assessed on.

• An understanding of IT systems, including Microsoft Office or similar.

• Communicating and influencing
  - Level 1
• Working together
  - Level 1
• Managing a quality service
  - Level 1

You can find out more about Success Profiles Behaviours here Behaviour levels
- Success profiles: candidate guide - gov.scot

As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.

The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.

Our staff are part of the UK Civil Service, observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.

Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. From November 2026, the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us.

Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can…