Senior Delivery Manager

Position: Senior Delivery Manager (Ref: 23791)
Location:

Stafford;
City of Westminster;
Scotland;
Wales Salary: 42,914 - 53,081 per year Employment:
Full time Category:
Project Delivery Manager Posted:
Valid to:
Apply:  HM Courts and Tribunals Service Job summary

This position is based nationally.

Job description HM Courts and Tribunals Service

Job Title:

Senior Delivery Manager Grade: SEODirectorate:

Digital Technology Services (DTS)

Location:

London / National Contract Type:
Permanent Working Pattern:
Full-time/ Flexible Working This is a full-time position only due to the nature of the role.

Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability).Introduction HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice.

If you’re interested in developing a career with a real purpose, please apply.

Job Description As a Senior Delivery Manager, you will be a Scrum Master at heart with a strong focus on delivery. You will be accountable for the effective delivery of complex, high-risk products and services. You will have a strong background as a Scrum Master (or similar role) and experience across a range of products and services, throughout the entire product life cycle.

You will have some responsibility and accountability as a point of escalation. You will also be accountable for the performance and coaching of agile software development teams. Your CV should demonstrate your ability and experience of creating and coaching self-organising, high performing agile delivery teams.

Key Responsibilities:

Your role as a Senior Delivery Manager will encompass several key responsibilities listed below (but not limited to):

Build and maintain teams, ensuring they are motivated, collaborating and working well Identify obstacles and help the team to overcome them Facilitate the delivery flow of a team, managing the pace and tempo

Focus the team on what is most important to the delivery of products and services

Encourage and facilitate continuous improvement of the delivery team Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques

Identify and compare the best processes or delivery methods to useWork with contracted suppliers and manage stakeholders’ expectations

Actively address internal and external risks, issues and dependencies including where ownership exists outside the team

Skills & Experience:

You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.

You have Team management experience leading and developing a digital delivery team.

You are able to communicate with others in a clear, honest and enthusiastic way to build trust. You explain complex issues in a way that is easy to understand. Be able to provide updates for senior stakeholders and adept at explaining complex issues to a non-technical audience.

You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality outcomes are delivered.

Essential Criteria :

Can recognize when something does not work and encourage a mindset of experimentation

Adapt and reflect, be resilient and have the ability to see outside of the process

Use a blended approach depending on the context

Measure and evaluate outcomes

Know how to help teams to manage and visualize outcomes

Have had experience in…