Centralised Complaints Team Lead
Listed on 2026-11-07
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Management
General Management, Business Administration, Client Relationship Management
Location: City of Edinburgh
The City of Edinburgh Council in Edinburgh is seeking a Team Leader to head the new Centralised Complaints function within Housing Services. You will supervise a team responsible for receiving, logging, allocating, monitoring and closing stage 1 complaints relating to Housing and Homelessness, ensuring consistent, customer-focused service.
You will work with colleagues and Elected Members, provide day-to-day leadership, develop team members, monitor performance and drive a high-performing
Consider building your career as a Centralised Complaints Team Lead
- Housing (Flexible) at Edinburgh International.
Full responsibilities and requirements are described in the listing above.
Learn more about the Centralised Complaints Team Lead
- Housing (Flexible) role in the description above.
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