Field Marketing Social Media Executive

About Us Snappy Shopper is the market leader in the growing Q-commerce convenience grocery sector, worth £41bn in the UK. We work with independent retailers and major convenience store partners, helping local businesses serve customers online so communities thrive and revenue stays local. Retailers on our platform typically see significant uplift in monthly revenue, making our service mission critical to local high streets.

We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a full-time, hybrid role where you can expect some travel to retailers across the UK.

We’re looking for a commercially driven and creative Field Marketing Social Media Executive to grow our retailer social media offering.

This role sits within the marketing team but has a strong commercial focus. Your primary responsibility will be signing new retailers onto our social media service, helping them understand the value of digital marketing in driving footfall, online orders, and store growth.

Alongside acquisition, you’ll play a hands‑on role in content creation, campaign strategy, and retailer success.

• A self-starter who thrives in a fast‑paced, growth environment
• Someone equally comfortable in front of a retailer, behind a camera, or inside Ads Manager
• Commercially driven but creatively strong
• Highly organised and results-focused

Retailer Acquisition (Primary KPI)

• Proactively identify and onboard Snappy Shopper retailers to our social media service. Present the value proposition of our offering to store owners.
• Manage the full acquisition journey from outreach to sign‑up.
• Work closely with internal teams to ensure smooth onboarding.
• Track and report on acquisition performance and growth targets

• Visit retail stores to create engaging social‑first content.
• Develop content strategies aligned to regional objectives.
• Assist with planning and executing social campaigns

• Host webinars and external events to promote social media offering.
• Support new store launches with launch marketing plans and on‑site content.
• Act as a key point of contact for retailers within the agency service

• Number of retailers signed to the social media service.
• Revenue growth from acquired retailers.
• Retailer retention and satisfaction.

Essential

• Proven experience in convenience store sector
• Confident presenting and selling services to business owners
• Commercial mindset with experience working towards targets
• Excellent communication and relationship‑building skills
• Strong understanding of Meta platforms (Facebook & Instagram)
• Comfortable creating content in-store, and editing (video, reels, short‑form content)

• Hands‑on experience using Meta Business Manager / Ads Manager
• Experience hosting webinars or public‑facing events
• Basic understanding of social performance metrics

Who you are is as important to us as what you can do. Do these values and behaviours sound like something that would come naturally for you?

• Community: you understand Snappy Shopper goals to help local businesses compete online and our strategy, - work with others to deliver these whilst supporting colleagues.
• Be Snappy: you work quickly to achieve tasks and recover when things go wrong or don’t go as planned.
• Breaking Barriers: you thrive in the unknown - adapt to changing business requirements by prioritising key tasks and maintain a constructive and positive outlook when work is challenging.
• Craic on: you are proactive in completing your role and responsibilities in a changing environment, whilst being open to and able share knowledge with others.

At Snappy, we’re all about Community—inside and out. We exist to empower independent retailers, keeping local businesses thriving in a rapidly changing world. That means every role here has a direct impact, whether you're building our platform, supporting our partners, or shaping the customer experience.

At Snappy, we’re all about Community—inside and out, and that extends to how we support and develop…