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Senior CRM & Loyalty Leader; Hybrid

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Harnham
Full Time position
Listed on 2026-07-28
Job specializations:
  • Marketing / Advertising / PR
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 67500 - 82500 GBP Yearly GBP 67500.00 82500.00 YEAR
Job Description & How to Apply Below
Position: Senior CRM & Loyalty Leader (Hybrid)
Location: City of Edinburgh

Harnham is hiring a Senior CRM & Loyalty Manager for one of the UK's best-known retail brands. This strategic leadership role owns and evolves the loyalty proposition, customer lifecycle strategy, and CRM programme across 100+ stores and a growing omnichannel presence.

Reporting into the Head of CRM, you will shape loyalty strategy, drive personalisation across email, web, mobile and in-store, manage a small CRM team, and partner with Analytics, Ecommerce and Marketing to boost retention and

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Position Requirements
10+ Years work experience
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