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Internal Communications Manager

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Heriot-Watt University
Full Time position
Listed on 2026-09-27
Job specializations:
  • Marketing / Advertising / PR
    PR / Communications, Marketing Communications
Salary/Wage Range or Industry Benchmark: 37694 - 47389 GBP Yearly GBP 37694.00 47389.00 YEAR
Job Description & How to Apply Below

Role:Internal Communications Manager (Change & HR)

Grade and Salary: Grade 7, £37,694 - £47,389 per annum

FTE and working pattern: 1

FTE, 35hrs per week, Monday - Friday

Contract: Fixed-term, 9 months (Maternity cover)

Holiday Entitlement: 33 days annual leaveplus 9 buildings closed days (and Christmas Eve when it falls on a weekday)

Purpose of Role

The Internal Communications Manager (Change and HR) will lead the planning and delivery of internal communications to support organisational change, HRinitiativesand workforce-related activity during a high-change period.

The role will play a key part in supporting staff understanding of, and engagement with, the University’s strategic direction, including the launch and embedding of Strategy 2035and associated changes to ways of working,structure sand priorities.

Reporting directly to the Global Director of HR, the role will act as a trusted communications adviser to senior leaders, enabling confident,consistent and effective communication with staff. A dotted-line relationship with the Global Director of Marketing and Communications will ensure alignment with corporate messaging, governance requirements, external partnerrelationsand brand standards.

Key

Duties & Responsibilities

The Internal Communications Manager (Change and HR) will lead on the planning and delivery of specialist internal communications activity, including:

Change, Strategy and HR Communications
  • Develop and deliver internal communications plans to support organisational change programmes, workforceinitiativesand HR priorities.
  • Support the launch and embedding of the University’s Strategy 2035, translating strategicobjectivesinto clear,relevant and engaging staff communications.
  • Ensure change and HR communications are aligned to the University’s long-term strategic direction and values.
  • Translate complex and sensitive information into clear,accessible and audience-appropriate communications for staff.
  • Support the embedding of new ways of working through targeted communications and engagement activity.
Employee Relations and Consultation Communications
  • Provide specialist communications support for employee relations and workforce change activity, including formal consultation processes where required.
  • Develop briefing materials, key messages,FAQsand leadership toolkits to support consistent and confident communication.
  • Ensure communications are handled with appropriate discretion,accuracy and professional judgement.
Leadership Advisory and Support
  • Act as a trusted communications adviser to senior leaders and HR colleagues during periods of change.
  • Prepare high-quality briefings, messaging frameworks and supporting materials linked to strategic and workforce priorities.
  • Support leaders to communicate effectively with their teams during uncertainty and transition.
Internal Channels and Content
  • Deliver communications across relevant internal channels, working in partnership with the central internal communications team.
  • Ensure messaging istimely,accurate and aligned with agreed tone,brandand governance standards.
  • Contribute to staff-facing platforms and leadership communications as required.
Alignment, Governance and Quality
  • Work closely with the Global Director of Marketing and Communications to ensure alignment with corporate communications priorities, including Strategy 2035 messaging.
  • Maintain high standards of quality,consistency and clarity across all internal communications activity.
  • Coordinate activity to avoid duplication,overloador misalignment across internal channels.
Insight, Evaluation and Continuous Improvement
  • Monitor staff feedback and engagement to assess the effectiveness of change,strategy and HR/ University communications.
  • Use insight and evaluation to adapt messaging and approaches as strategic…
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