More jobs:
Client Services Client Services · Senior Client Services Manager
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-11-04
Listing for:
Together Holdings Ltd.
Full Time
position Listed on 2026-11-04
Job specializations:
-
Marketing / Advertising / PR
Client Relationship Management -
Business
Client Relationship Management
Job Description & How to Apply Below
Senior Client Services Manager.
Running each engagement on scope, schedule and budget, from the first proposal to launch day.
About the roleA senior role looking after how our engagements run, from the first scope to the day the work goes live. Most days mix timelines and budgets with calls that leave clients knowing where things stand and what happens next. It suits someone who likes being the calm middle of a busy project, and making everyone else’s week a little easier.
The role sits between our clients and our strategists, designers and developers, and keeps each side clear on what’s next.
What you’ll do- Own scopes, timelines and budgets on each engagement
- Plan people and capacity across projects
- Find new opportunities and shape proposals
- Improve how we deliver, and fix what slows it down
- Gets ahead of delivery risk and resolves issues early
- Communicates calmly in writing, on calls and in the room
- Keeps every discipline focused on the client’s goals
- Fluent in creative processes and AI workflows
- 5+ years in client services or account management
- Experience leading complex projects and senior clients
- Experience with B2B tech or software clients is a plus
Position Requirements
10+ Years
work experience
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