Senior Charge Nurse

Senior Charge Nurse – Band 7

Are you an experienced Nurse practitioner looking for the next step in your career?

Are you focused on delivering an exceptional level of patient care?

Are you passionate about managing people and ensuring objectives are met?

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have five regional centres – Aberdeen, Dundee, South Queensferry, Cardonald and Clydebank.
This vacancy is available within our South Queensferry Contact Centre
.

• Provide clinical and professional leadership to the multi-disciplinary team
• Be accountable for the effective implementation of individual performance management, mentorship, preceptorship Ensure clinical governance processes are implemented in accordance with NHS 24 policy
• Effective leadership and management to the multidisciplinary team to support delivery against NHS 24 organisational performance indicators
• Assume delegated responsibility for the management of the virtual NHS 24 service and monitoring of the operational environment in the absence of a Clinical Services Manager (CSM)
• Responsible for the delivery of safe, effective and person-centred care, providing clinical and managerial leadership to facilitate the delivery of the Leading Better Care (LBC) ambitions:
• Ensure safe and effective clinical practice
• Enhance the patients’ experience of care
• Contribute to the delivery of the organisation’s objectives
• Participate in the recruitment of front‑line staff
• Participate in research and development projects as appropriate

• You will be a Registered Nurse on the appropriate part of the NMC Register and educated to SCQF Level 10 or equivalent, with experience of leading clinical teams, managing service performance, supporting workforce development and delivering safe, effective and person-centred care within a complex healthcare environment.
• Extensive post registration experience preferably within two health care settings, experience of unscheduled care would be an advantage
• Skills and competencies associated with post registration experience and/or demonstrate expert clinical and professional practice developed through experience and theoretical knowledge
• Knowledge of relevant NHS/Healthcare national and local standards / drivers / challenges impacting on area of work
• Ability to maintain professional and personal credibility across all staff groups
• Ability to lead teams, lead practice, inspire others and with evidence of continuous professional development drive through change and new ways of working
• Personal motivation and enthusiasm for the development of nursing, patient care and the enhancement of the patients’ experience of care and journey
• Experience of analysing and interpreting data to plan resources effectively

The shift pattern available is for 30 hours.

NHS 24 offers a complete benefits package, with a permanent contract on Band 7 £ 52,845 - £61,466* (pro rata for part-time hours).

Competitive salary enhancements for working unsocial hours are in addition to the above basic starting salary, this means that the following hourly rates would be applicable.

* Placement on salary scale is dependent on confirmation of previous relevant NHS service. NHS 24 shift patterns command an average uplift of 33% in addition to the basic salary shown. Dependent on individual shift patterns, this information is…