Operational Quality and Performance Team Manager
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-23
Listing for:
Scottish Government
Full Time
position Listed on 2026-01-23
Job specializations:
-
Quality Assurance - QA/QC
-
Management
Job Description & How to Apply Below
Overview
Are you passionate about quality and delivering exceptional service to both colleagues and external stakeholders? This is a team manager role based within the Student Awards Agency for Scotland (SAAS) Operations within our Quality and Performance Team. The Team’s purpose is to carry out quality assurance across operations and maintenance of all operational guidance and training.
The main aim of the role is to manage Quality and Performance staff to carry out operational quality assurance identify any areas of concern, manage the implementation of guidance changes and delivery of training.
Responsibilities- Manage Quality and Performance staff to carry out operational quality assurance
- Identify any areas of concern
- Manage the implementation of guidance changes and delivery of training
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