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Insurance QA Specialist: Conduct & Customer Outcomes

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: AON
Full Time position
Listed on 2026-07-17
Job specializations:
  • Quality Assurance - QA/QC
Job Description & How to Apply Below

NFP, an Aon company, seeks a dedicated Quality Assurance Assessor to strengthen first line conduct oversight across the UK. You will review files, identify conduct risks, and drive improvements to ensure good customer outcomes and regulatory compliance.

With 3+ years in insurance broking, you will contribute to an effective QA framework and work closely with stakeholders to promote a culture of right-first-time outcomes.

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