Property Manager

Why This Role Matters

As a Property Manager, you’re the primary point of contact for both landlords and tenants, ensuring assets are safe, compliant and profitable while delivering first-class customer service. Every interaction should demonstrate our four core values:

• Respect – For clients, tenants, and colleagues — always.
• Professional – We take pride in doing things properly.
• Results Driven – We deliver measurable outcomes that move the needle.
• Graft, Grit & Gumption – We get stuck in, keep going, and think smart.

We are seeking an experienced and motivated Property Manager to join our expanding team. This is an exciting opportunity to be a key player in a fast-paced environment, with a clear pathway for career development and the chance to contribute to the success of a growing business. You will be responsible for managing a portfolio of residential properties, ensuring that our landlords and tenants receive outstanding service.

• Property Portfolio Management:
  Oversee a portfolio of properties, handling day-to-day operations and ensuring compliance with all relevant regulations.
• Tenant and Landlord Relations:
  Act as the first point of contact for landlords and tenants, providing timely communication and resolutions to issues.
• Maintenance Coordination:
  Arrange and manage property repairs, liaising with contractors and ensuring all works are completed to a high standard.
• Identify required maintenance or proposed refurbishments and liaise with landlords to obtain quotes and instruct works
• Routine Property Inspections:
  Conduct regular inspections of properties, ensuring they are well-maintained and addressing any issues proactively.
• Prepare inventories, manage check-in/out appointments, negotiate deposit deductions and liaise with deposit adjudicators.
• New Tenancy Onboarding:
  Handle check-ins, check-outs, and inventory management, ensuring a smooth process for all parties.
• Database Management:
  Maintain accurate records in the property management software, updating details and filing documents as required.

• Communication
  :
  Strong verbal and written communication skills to interact with clients and tenants effectively.
• Customer Service
  :
  Ability to provide a high level of customer service, addressing client needs and concerns.
• Experience
  :
  Minimum 2 years’ residential property-management
• Knowledge of Scottish Property Laws
  :
  Understanding of Scottish property laws, tenant rights, and landlord obligations.
• Qualifications
  :
  Industry Qualification (ARLA / Letwell)
• SME Professional proficiency

• Bonus Scheme
• A values-led culture where effort and results are recognised
• Quarterly company meet ups

• Job Types: Full-time, Permanent
• Schedule:
  
  Monday to Friday
• Experience:
  
  Property management: 1 year (required)
• Licence/Certification: ARLA (required);
  United Kingdom (required)

• Mid-Senior level

• Full-time

• Sales and Management

Edinburgh, Scotland, United Kingdom