Leasing Associate

Moda, The McEwan, is looking for a full‑time Leasing Associate on a 6 month contract who will be responsible for meeting lease up targets and the ongoing re‑let of apartments.

You will provide our residents with a positive and memorable leasing experience. Be part of a vibrant, effective and supportive team to ensure you smash your goals and deliver an exceptional level of service to all our residents. Keep reading…

• First point of contact for leasing administration enquiries
• Follow up leads, register and understand individuals’ rental requirements matching them to an available apartment
• Arrange viewings for all enquiries in a timely manner and provide a first‑class experience tour, engaging all aspects of what Moda, New York Square has to offer in line with brand values
• Manage tenancy applications from let agreed through to move in, ensuring a follow‑up process on all applications and that the vetting process is carried out
• Referencing progression, including liaison with the referencing provider and applicants
• Ensure accurate recording and processing of customer information, recording feedback for management reporting and use
• Manage and meet agreed KPI’s set by the Leasing Manager, notifying broadband, utility suppliers and council tax of new and ending tenancies for resident set‑up
• Co‑ordinate inventory production, working closely with the Leasing Manager
• Escalate any end‑of‑tenancy charge disputes to the Leasing Manager
• Increase revenue through alternative investment streams, parking and facility hire
• Work closely with the Leasing Manager to report on competitor analysis, resident service reports and headline rent prices
• Actively drive sales and retention of residents’ service and effective negotiation of tenancy renewals
• Work collaboratively with the team to develop a ‘best in class’ delivery and operating procedures
• Consistently deliver the Moda service standards to residents and all visitors to the building

• Previous experience in residential property (hospitality or private renting sector preferred)
• Excellent verbal and written communication and persuasion skills
• Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
• Pro‑active, able to use initiative to enhance the reputation of the building and think outside of the box to increase business revenue
• Professional presentation, confident and outgoing in nature
• Well organised, ability to multitask, problem‑solve and work well under pressure
• A strong team player supporting all colleagues when required and confident to put forward suggestions and ideas
• Well organised, ability to problem‑solve, prioritise and work under pressure with great decision‑making skills
• Experienced in working to targets with attention to detail, understanding the importance of achieving deadlines and ensuring quality output
• Great understanding of the city, its people, culture and social scene

As part of the Moda family you’ll have access to a whole host of added benefits including:

• Birthdays off work
• Discounts on leading global brands
• Regular health checks and access to subsidised mental health and wellness services

Send us a copy of your CV with a supporting statement on how you meet the knowledge, experience and skill set to louisea

Think you’re up for the challenge and want to show us what you’re made of? Send us a copy of your CV and why you want to join Moda.