Lettings Officer

Harbour Lettings was created in 2010 to address Edinburgh's affordable housing shortage. As a wholly owned subsidiary of Harbour Homes, we have greater flexibility in funding, leasing and development than Harbour Homes' charitable status would otherwise allow. This means we can build more homes faster so that people can live in high-quality, affordable homes in areas they want to live. With over 500 properties for mid-market rent, plus a number of properties managed for private clients, we have strong industry knowledge of both the housing and private rental sectors.

The primary purpose of the role is to deliver effective day-to-day management of non-social housing tenancies on behalf of Harbour Lettings. You will be responsible for ensuring tenancies are well-managed, financially sustainable, legally compliant, and supported by strong customer service.

You will deliver key functions including, marketing and allocations, rent collection and arrears management, tenancy management and sustainment, void management, property condition monitoring, anti-social behaviour management, and contractor coordination.

You are also expected to contribute to effective team working and consistently provide a high-quality customer experience.

You must:

• Have experience of managing a portfolio of private lettings and Short Assured / Private Residential Tenancies
• Have experience of using a computer-based integrated customer management system
• Possess a full, clean driving licence, or be learning to drive currently

A basic disclosure check is required. This role is covered by the Rehabilitation of Offenders Act 1974.

We have an Investors in Diversity Silver award and as an accredited Disability Confident employer, we will offer an interview to disabled candidates who meet the minimum criteria for the role.

Scottish Charity No. SC027945

Please note we do not accept agency referrals.