Waiter​/Waitress

About the Location

Opened 2019.
72 bedrooms, 80‑seater Bar & Grill, 1 private event space seats up to 12.
Nestled on St Andrews Square, heart of New Town.

Waiter / Waitress at Malmaison Edinburgh City.
12/95£, 40 hours per week, full time.

In this role you will be the face of the restaurant, help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required.
We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.

We offer nationally recognised apprenticeships, brand training, and opportunities for progression into F&B Management.

• Serve guests with excellent customer service.
• Assist with controlling the dining experience flow.
• Communicate with Kitchen and management.
• Work various shifts, including nights and weekends.

• Passion for great customer service.
• Willingness to learn new skills.
• Experience is a plus but not required.

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality from £65 per night.
• Discounted Friends and Family Room Rate, 50% off best available rate.
• 35% off dining in Brasseries and Bistros.
• Fully funded Apprenticeship programmes.
• High Street discounts, cycle‑to‑work scheme, healthcare cash plans.
• Referral schemes up to £1500.
• Well‑rounded uniform.
• Wellness & National Campaign Days calendar.
• Instant access to pay via Wagestream.
• Complimentary stays on 1st, 3rd, 5th anniversaries.
• Proud sponsor of The Brain Charity.
• Employee Assistance Programme.

• 100% renewable electricity.
• Recycle at least 70% of waste.
• Chemical‑free cleaning systems.
• Volunteer work for sustainable charities.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.