Sommelier

COME AND JOIN US . . .

We are currently seeking a confident, ambitious and knowledgeable Sommelier to join our Food and Beverage team.

The on target earning potential for this role is £36,749 / annual salary - comprising a base salary of £26,749, plus a qualified estimate of £10,000 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

For the past century we’ve been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members’ club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned ‘Employer of the Year’ at the 2024 Cateys, and No.7 in the Conde Nast Traveler Readers’ Choice Awards for The Best Hotels in the Rest of the UK, 2024, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

• Sharing your genuine passion for Wines and Beverages with our guests, you’ll have the enthusiasm and commitment to keep building upon that knowledge
• Advising and presenting each guest on selecting the perfect wine to pair with their chosen meal, always ensuring wines are served at the correct temperature and in the appropriate glassware
• Passionately sharing your knowledge with others through a strong coaching style to further improve the skills of your team around you
• Taking a keen interest in all aspects of our operation, proactively making suggestions to increase the quality of our service
• Proficiently up selling and encouraging other team members to do the same at every opportunity, consistently delivering a warm and memorable dining experience for all our guests
• Maintaining the highest standards of service, room preparation and presentation throughout the restaurant
• Playing a significant part in making sure both our lunch and dinner operation run without a hitch, and our service is smooth
• Attending to guest queries and enquiries in a caring and helpful manner and with a commitment to dealing with their issues in a warm and positive way
• Keeping a well-stocked, clean and tidy wine store, ensuring our deliveries are correctly check and stock rotated
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay luxurious in every way

• Experience of luxury, brasserie wine service would be ideal, however having a great attitude and strong restaurant knowledge is essential
• Curious and proactive, you stay on top of international wine trends and you’re determined to build a phenomenal reputation for yourself and Gleneagles within the wine community
• No matter how many times an issue has been presented to you, to your guest it’s the first time, your perspective and approach are always fresh
• You have a keen eye for detail, an organised approach and willingness to exceed guest expectation
• Learning from the experts in our team and sharing your knowledge with us is key for you, you want to be the best and work with the best
• You have a high level of resilience and the ability to deal with fast-paced environments
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and…