Front of House Assistant at Heritage Portfolio

Job introduction

.We currently have an opportunity for casual Food Service Assistants to join our amazing team.

This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

No two days are ever the same at our zoo!

As a Food Service Assistant
, you’ll be part of a friendly, supportive team delivering exceptional service across our vibrant hospitality outlets — including restaurants, cafés, kiosks, and special event spaces.

This is a fast-paced, hands-on role where you’ll play an important part in creating memorable experiences for our visitors.

• Welcoming and hosting guests with a warm, professional approach
• Taking orders and serving food and beverages efficiently
• Preparing barista-style drinks and other beverages
• Operating tills and handling payments accurately
• Setting up and closing down service areas
• Maintaining cleanliness and food safety standards at all times
• Supporting kitchen and front-of-house teams as required

• Excellent verbal communication skills
• Being friendly yet professional
• Being a team player
• Good attention to detail and punctuality
• Being proactive is key
• Experience with in a hospitality, catering or bar setting

We’re excited to announce our new partnership with Edinburgh Zoo a collaboration that brings together world-class wildlife conservation mission with Heritage Portfolio’s award-winning expertise in hospitality and events.

• Food Service Assistant - Edinburgh Zoo
• £12.21 per hour
• Flexible hours
• Evening and Weekend work