Floor Manager

Your Role:

The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.

Service is always at the forefront; it is essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Complimentary breakfast and dinner during shifts
• Employee discounts website
• Cycle to work scheme
• 'Refer-a-friend’ cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

• Experience of at least 2 years working in a Managerial role at a fine dining fast‑paced environment will be tested at trial/interview stage
• Experience supervising daily shift operations from various departments
• Experience supervising large teams
• Excellent English language communication skills are required
• Flexible availability, working any 5 days a week between Monday - Sunday
• Be deeply respectful of diversity and individuality
• Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative‑taking
• Provide opportunities to grow alongside our ever‑evolving company
• Ability to maintain and set processes and standards

Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere.