Front of House Staff at Heritage Portfolio

Job introduction

Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh.

It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!

Working flexible shift patterns, we are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!

What you’ll do:

• Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
• Ensure the highest level of service and attention to detail is given to customers.
• Welcoming guests, taking orders and serving food and beverages to guests
• Clean and sanitize equipment and tables
• Care about customer satisfaction and deliver the optimal client service experience
• Help answer questions and make suggestions regarding food and beverage choices

What you’ll bring:

• Positive, friendly and professional attitude
• Previous experience in a similar environment preferred
• A team player with an ability to work in a busy, fast paced environment
• Commitment & passion to deliver the highest standards of customer service
• Excellent verbal communication and customer service skills
• A high standard of personal presentation

• Applicants must be available to work evenings and weekends
• Rate of pay £12.71 per hour