Hospitality, Supermarket Assistant

Hospitality, Supermarket Assistant John Lewis Partnership Comely Bank

Focusing on delighting our customers when they come into our shops means we need flexibility from all Partners, which might include early starts, late finishes and weekend working. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Duties & Responsibilities:

What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility. You'll use your excellent relationship building skills, make recommendations and prepare food. How our customers view you will, ultimately, be how they view Waitrose.

Job Requirements:

You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.

Required essential skills, experience and qualifications:

This role will require work with open-food. For hygiene reasons, successful applicants must be non-nail biters. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.

Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application. We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application. Please note we reserve the right to close the vacancy early in light of a large response.

Additional Information:

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Closing Date:

September 7, 2026

Pay:

Contract Type:

Permanent

Hours of Work:

Varied hours of part time work (19.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.

Job Level:

Where You'll Be Working:

Comely Bank (Waitrose & Partners), 38 Comely Bank, Edinburgh, Midlothian, EH4 1AW

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant  continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.