Host, Restaurant​/Food Service, Server​/Wait Staff

We are currently seeking a warm, welcoming and confident Host to join our Spence restaurant team.

The on target earning potential for this role is £30,638 / per annum based on a 30 hour contract - comprising a base salary of £20,638 plus a qualified estimate of £10,000 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

For the past century we’ve been making memories at our iconic hotel and sporting retreat in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members’ club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned ‘Employer of the Year’ at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

• You’ll be the warm and welcoming face of The Spence, building strong relationships with members and guests alike
• Greeting, seating and distributing menus to guests with charm and attentiveness
• You’ll managed the seating chart, waiting list and continuously communicate with your Spence team
• You’ll take pride in all tasks you complete, being an essential member of the Spence service team ensuring we’re setup for success
• Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way
• You’ll maintain the highest standards of service, space preparation and presentation throughout the restaurant
• Playing a significant part in making sure the restaurant operation runs without a hitch, and our service exceeds expectation
• Have an excellent knowledge of the wider estate and the facilities available to our guests
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• Having had experience within a luxury hospitality environment would be ideal, however having a great attitude is essential
• Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
• You’ll be working flexibly during the week and weekends across both lunch and dinner service
• A keen eye for detail, an organised approach and willingness to exceed guest expectation
• You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us
• You have a high level of resilience and the ability to deal with fast-paced environments is essential
• You’re a sociable person – both towards the guests you’re looking after and your fellow colleagues
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great…