Beauty Expert

32 Hours per week, PT position, FTC contract

Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de‑coding makeup application for every person, at any age, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories.

A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering customers to be the most beautiful version of themselves. You combine expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You adapt your style to suit the needs of each customer.

• You can work at a fast pace to achieve and exceed KPI’s.
• "Teamwork makes the dream work" – you build solid relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
• You champion the art of world‑class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
• You easily adapt your approach to activities, customers and opportunities, opening up for stratospheric success.
• You follow the company grooming standards to a tee; you know what good looks like and are not afraid to display this.

• Ideally an NVQ‑3 in Beauty Therapy.
• Experience as a Sales Advisor, ideally gained in a fast‑paced environment such as beauty, retail or FMCG.
• Passion for being part of a brand that disrupts the industry and continues to grow. Love all things Charlotte Tilbury and are not afraid to spread the word.
• Experience applying makeup and adapting your style to different customers with different needs.

• You can only be the best when you are set up to succeed; we offer on‑the‑job training and the opportunity to attend Charlotte’s Magic Academy, where dreams are truly made.
• Opportunities to disrupt processes in a positive way and have your voice truly heard.
• The chance to be part of a company that celebrates achievements and includes you, with real scope for growth and progression to support your own development.
• You receive exclusive launches of our products before anyone else – not only that you also receive a full Charlotte Tilbury look once you pass your probation (That is right – all the products from one of our iconic looks).
• Incredible staff discounts and access to Tilbury Treats, our rewards platform allowing you to save money and gain discounts on gym memberships, cinema tickets, and more.

At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.