Colleague - Earl Grey St Edin Express
Listed on 2026-06-22
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales, Retail Support
Location: City of Edinburgh
Pay and Hours
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12), opportunities are also available.
Availability Window
- Sun 05:30 – 14:30
- Tue 07:00 – 14:00
- Wed 05:30 – 13:00
- Thu 05:30 – 12:00
We will schedule your contracted hours within these times and provide three weeks notice of exact shift dates.
About the roleCustomers are at the heart of everything we do. It takes lots of different people to run a store. This is a role for doers with variety and everyday challenges.
- Being a colleague helps serve shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- It offers stability or flexibility to suit your lifestyle, plus opportunity to progress career.
- Know customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking and replenishment areas as required.
- Apply training received, ensuring safety and effectiveness.
- Make decisions that are right for customers, delivering routines that meet their needs.
- Participate in seasonal, community and charity events to create an inclusive atmosphere.
- Be knowledgeable about store performance, understand role in driving service and sales, reducing waste and shrinkage, and delivering profit.
- Handle products with care to maintain quality.
- Live the values, make everyone feel welcome, follow policies.
- At times, accept deliveries into the store.
- Passion for delivering great service, greeting customers with a smile.
- Ability to build rapport with customers.
- Initiative and decision-making for customer satisfaction.
- Teamwork and open communication.
- Build relationships with colleagues to create team spirit.
- Punctual, well-presented, brand ambassador.
- Over 18 years old (minimum age requirement). Requirement for shift times or roles may apply (before 6:15 am or after 9:45 pm etc.).
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Flexible working from day one.
- 10% off and 15% off pay day weekends using Colleague Clubcard; savings up to £2,000 a year.
- Free wellbeing services.
- Life cover of 5× pay and a pension with up to 7.5% matching contributions.
- Benefits to suit you: discounts, shares, cycle to work schemes.
- Uniform provided.
- Access to colleague networks.
Our vision is to become every customer's favourite way to shop, serving customers, communities and planet better every day. Duty to act responsibly and sustainably.
We welcome diversity, equity and inclusion. Everyone is welcome.
We support flexible working. Discuss how we can support you during application.
We are accredited Disability Confident Leader and committed to an inclusive recruitment process.
We recruit individuals above school leaver age (18+). Certain shifts may have earlier start or later finish requiring over 18.
On occasions where we have high volumes, roles may close earlier than advertised. Feedback only to interviewees.
For more about us, visit
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