Sales Assistant

Location: Edinburgh, GB

Hours: 20 hours per week (Monday to Friday and alternate Saturdays)

Pay: £12.66 per hour

Address: Leith, Edinburgh, EH6 5PE

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will use your people skills to help maximise the sales and market share of Akzo Nobel products and accessories in your store. This is a part‑time role, 20 hours per week between Monday to Saturday.

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

• Proven experience in a customer service/retail role.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

• Competitive salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme (e.g., Gymflex, retail card, dental cover and more).

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At Akzo Nobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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