Team Leader - Night Replenishment, Supermarket Assistant

ABOUT THE ROLE

As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing a Partner‑led service and passion for food that our competitors can't match. Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand, earning their trust and loyalty for a lifetime while helping maximise sales and profit.

In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract a Night Premium of £3.75 per hour, applied also to existing Partners with Enhanced Hours Premium arrangements. Applicants must be 18 years or over to apply.

• Supporting the shop's management team with managerial tasks and working with all other areas of the shop to meet customer demand.
• Ensuring Partners are operating in a safe and legal manner.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Stock replenishment – ensuring our shelves remain full and products are in the right place at the right time.
• Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders and fulfilling on‑demand customer orders.
• Being proactive in helping to drive the commercial performance for the shop and offering ideas for continuous improvement to the operation.
• Reducing wastage by following product due diligence and marking down items reaching their sell‑by dates.
• Maintaining a safe and tidy working environment with general shop‑keeping tasks.

• Good people and leadership skills.
• Good understanding of retail and how to maximise commercial success.
• Experience of working in a customer‑facing role.
• Good stakeholder‑management skills when working with third parties and the wider Partnership.

• Duty Manager Training (Internal Partners only).

Closing Date:
July 18, 2026

Pay: £14.58 Hourly

Contract Type:
Permanent

Hours of Work:
Varied hours of full‑time work across seven days to include early starts, late finishes, evenings and weekends.

Job Level: Partnership Level 10

Comely Bank (Waitrose & Partners), 38 Comely Bank, Edinburgh, Midlothian, EH4 1AW