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Retail Team Leader Customer Service

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: John Lewis Partnership
Part Time position
Listed on 2026-07-17
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Retail Team Leader — Flexible Hours & Customer Service
Location: City of Edinburgh

John Lewis Partnership's Waitrose shop is seeking a Team Leader to support the store's management team and deliver customer-focused, partner-led service that drives sales and loyalty.

You'll supervise everyday operations across areas of the shop, mentor colleagues, ensure safety and compliance, and help fulfil online orders and store tasks while striving to maximise commercial performance.

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