Retail Customer Service Manager - Betting Shop Lead
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-21
Listing for:
Entain Group
Full Time
position Listed on 2026-07-21
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Entain Group is seeking a Retail Customer Service Manager to lead top-tier customer service in our Ladbrokes & Coral betting shops. Reporting to the Shop Manager, you will be part of the Shop team delivering excellent service and building customer relationships to encourage repeat business.
The role involves managing daily shop operations, handling transactions, and demonstrating betting terminals while maintaining high standards.
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